Returns & Exchanges

At H ART, we want you to be completely satisfied with your beauty purchases. If you are not happy with your order, we offer a 30-day return window for unopened and unused products to ensure the highest hygiene standards.

Return Process

• 1.
  Initiate Your Request

  Contact our support team at [email protected] with your order number and the reason for your return to receive a Return Authorization number.

• 2.
  Secure Packaging

  Carefully pack the unused items in their original luxury packaging to prevent damage during transit, ensuring all seals remain intact.

• 3.
  Ship the Items

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.